Frequently Asked Questions

We highly recommend booking in advance to ensure availability with your preferred artist. Walk-ins are welcome based on availability, but appointments receive priority.

We require 24 hours notice for cancellations or rescheduling. Late cancellations may incur a fee of 50% of the service cost. No-shows will be charged the full service amount.

We accept UPI, all major credit and debit cards, net banking, and cash. All prices are in Indian Rupees (₹).

Yes, complimentary parking is available for all clients near our Bandra West location. Valet service is available on weekends.

Every first visit includes a complimentary consultation. Our artists will discuss your goals, assess your needs, and recommend the best approach for your desired outcome.

We partner exclusively with premium, professional-grade brands known for quality and sustainability. All products are available for purchase in our retail boutique.

Absolutely! We encourage clients to bring reference images. Our artists will assess feasibility based on your hair type, skin tone, and lifestyle.

Yes, our salon is fully wheelchair accessible with ramp entry, accessible restrooms, and adjustable styling chairs. Please let us know of any specific needs when booking.